The United States Postal Service (USPS) is our preferred carrier for all domestic shipments. Shipping rates vary based on location. Insurance and tracking fees are included in your shipping cost.
Cluster Wall uses the United States Postal Service (USPS) for international shipments. Shipping rates vary based on location. Insurance and tracking fees are included in your shipping cost. Fees are determined and collected per specific country. Cluster Wall is not responsible for duties and/or taxes on shipments.
Note: Cluster Wall currently only ships art internationally without framing options.
Unless otherwise noted, unframed orders will ship within five to seven business days of purchase, with the exception of weekends and national holidays. We are not responsible for USPS delays due to weather or other unforeseen circumstances. Framed orders will ship within 10 business days of purchase.
Once you receive the tracking number your item is 100% packed. We do not pre-print labels.
Unfortunately most of the time, due to the volume of tubes going out, the post office doesn’t scan the initial package. So technically, you will potentially not see an update until it reaches another facility, therefore please be patient as your package is just in transit and in the hands of USPS.